Retell AI vs Fireflies.ai

Comparing the features of Retell AI to Fireflies.ai

Feature
Retell AI
Fireflies.ai

Capability Features

Agent Builder
Agent Testing
AI Apps Marketplace
200
AI Meeting Minutes
AI Meeting Transcription
AI Q&A (AskFred)
AI Teammate Bot
API Access
Appointment Scheduling
Auto-Sync Knowledge Base
Automatic Language Detection
Automatic Scalability
Millions of concurrent calls
Batch Calls
Branded Caller ID
Call History
Call Monitoring
Call Transfer Options
Channels
Comments & Bookmarks
Conversation Intelligence Analytics
Speaker Talk-timeAI FiltersSentiment AnalysisTopic Trackers
Customer Data Ownership
Download Meeting Assets
SummaryTranscriptMeeting AudioVideo
Edge Case Handling
Enterprise Security Certifications
SOC 2 Type IIGDPRHIPAA
Expand Summary Notes
GDPR Compliance
Global Reach
HIPAA Compliance
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
LLM-Powered
Low Latency
500ms latency
Meeting Search
Multi-language Support
18+ languages
Multilingual Support
100
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Platform Uptime
99.99% uptime
Private Storage
Real-Time Speech Transcription
Smart Transcription Accuracy
95%
SOC 2 Type II Compliance
Soundbites
Speaker Recognition
Summary Output Formats
OverviewBullet PointsAction ItemsCustom Notes
Task, Contact, Knowledge Management
Use Case Templates
SalesRecruitingMarketingUser ResearchEngineeringFinanceHealthcareMedia & PodcastingVenture Capital
User Groups
Verified Phone Numbers
Voicemail Detection
Zero Data Retention Policy

Integration Features

ATS Integrations
GreenhouseLeverOthers
Audio/Video File Formats
MP3MP4WAVM4A
Chrome Extension
CRM Integration
CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Dialer Integrations
AircallRingcentralOther dialers
Fireflies MCP Integration
ClaudeDevinChatGPT
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Meeting Platform Integration
ZoomGoogle MeetMicrosoft TeamsWebex
Mobile Apps
Number of ATS Integrations
1
Number of CRM Integrations
5
Number of Project Management Integrations
9
Project Management Integrations
Slack Integration
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral

Limitation Features

No Desktop App Mentioned
No Mentioned Self-hosting
No Public Pricing Listed

Other Features

Fortune 500 Adoption
User Base
500000

Pricing Features

Free Tier
Pricing Plan Details