Retell AI vs Echowin AI Receptionist

Comparing the features of Retell AI to Echowin AI Receptionist

Feature
Retell AI
Echowin AI Receptionist

Capability Features

Agent Builder
Agent Testing
Agentic AI
AI Receptionist 24/7
Analytics Dashboard
Answer FAQs
API Access
Appointment Booking
Appointment Scheduling
Auto-Crawling Websites
Auto-Learning from Knowledge Sources
WebsiteDocumentsFAQ
Auto-saving Training Editor
Auto-Sync Knowledge Base
Automatic Interruption Handling
Automatic Lead Creation
Automatic Scalability
Millions of concurrent calls
Available 24/7
Batch Calls
Bi-directional Data Flow
Branded Caller ID
Built-in CRM
Call History
Call Monitoring
Call Recordings
Call Summary
Call Summary Key Points
3
Call Transfer Options
Channels Supported
PhoneChatWhatsAppDiscord
Custom Voice and Personality
Custom Workflow Automation
Discord Support
Document Ingestion
3
Edge Case Handling
Enterprise Ready
Enterprise-Grade Features
FAQ Ingestion
25
Global Reach
HD Voice Quality
Human-like Conversations
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
Information Collection
Instant Deployment
Knowledge Base Integration
Language/Country Support
English (US)SpanishChineseVietnameseKoreanFrenchRussianGermanHindiPortugueseItalianPolishJapaneseThaiDutchFlemishUkrainianGreekRomanianHungarianCzechSwedishBulgarianDanishFinnishSlovakNorwegianLithuanianLatvianEstonianCatalanMalayIndonesian
Lead Capture
Lead Qualification
Live Call Transcripts
Live Monitoring
Live Transcript
LLM-Powered
Low Latency
500ms latency
Message Taking
Multi-language Support
18+ languages
Multiple Concurrent Calls
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
PhoneWebsite ChatWhatsAppDiscord
Natural Language Conversations
Natural Language Training
Navigate Through IVR
No Concurrency Limits
No-Code Setup
Parallel Calls
Platform Uptime
99.99% uptime
Production-Ready in Minutes
Quick Setup
Real-Time Data Access
Real-Time Emotion Tracking
Real-Time Performance Monitoring
Secure Data Handling
Sentiment Analysis
Smart Calendar
Smart Call Routing
Smart Scheduling
Smart Transfers
Text Links to Caller
Tool Integration
EmailSMSCalendarCRM
Train from Multiple Knowledge Sources
WebsiteDocumentsFAQ
Ultra-Low Latency
Unlimited Scalability
Unlimited
Verified Phone Numbers
Voice Transcription & Playback
Voicemail Detection
Website Chat Widget
WhatsApp Messaging

Integration Features

Calendar Integrations
CRM Integrations
CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Custom Backend Support
Email Integration
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Integration Count
8000
Integration Types
ZapierWebhookAPIMake.comn8n
JSON Support
Make.com Integration
n8n Integration
REST API Integration
SMS Integration
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral
Webhooks
Zapier Supported Apps

Limitation Features

No Desktop App Mentioned
No Mentioned Self-hosting
No Public Pricing Listed

Pricing Features

Free Tier
No Credit Card Required
Pricing Plan Details