Retell AI vs Canopy Labs

Comparing the features of Retell AI to Canopy Labs

Feature
Retell AI
Canopy Labs

Capability Features

Agent Builder
Agent Testing
API Access
Appointment Scheduling
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Batch Calls
Branded Caller ID
Call History
Call Monitoring
Call Transfer Options
Demo Availability
Edge Case Handling
Emotion Tags
normalslowcryingsleepysighchuckle
Global Reach
Guided Emotion and Intonation
Handles Disfluencies
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
Input Streaming for Lower Latency
Llama Architecture
Llama
LLM-based Customizability
LLM-Powered
Low Latency
500ms latency
Model Tokenizer Type
Non-streaming (CNN-based) tokenizer
Multi-language Support
18+ languages
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Open Source Release Planned
Orpheus Speech Models
Medium (3B)Small (1B)Tiny (400M)Nano (150M)
Platform Uptime
99.99% uptime
Pretrained and Finetuned Models
Pretrained modelsFinetuned models
Realtime Streaming
Sample Finetuning Scripts
Sliding Window Detokenizer
Streaming Inference Speed
Faster than playback on A100 40GB for 3B model
Text to Speech
Training Data Volume
100k+ hours of speech, billions of text tokens
Verified Phone Numbers
Voicemail Detection
Zero-Shot Voice Cloning

Integration Features

Baseten 1-Click Deployment
CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
GitHub Repository Access
Google Colab Notebook
Hugging Face Model Access
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
LLama Ecosystem Support
Python Package for Streaming
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral

Limitation Features

English Language Only
No API Mentioned
No Desktop App Mentioned
No Explicit Pricing Details
No Mention of File Format Support
No Mentioned Self-hosting
No Public Pricing Listed

Pricing Features

Free Tier
Pricing Plan Details