Retain AI vs CX Assist

Comparing the features of Retain AI to CX Assist

Feature
Retain AI
CX Assist

Capability Features

AI Email Generation
Analytics & Insights
Auto-Assign to Human
Automated Scheduling
Automated Winback Campaigns
Brand Tone Training
Campaign Types
DiscountsWin-back emails
Conversion and Revenue Tracking
Custom Check Intervals
Custom Image in Email
Data Access - Customer Info
Nameemail addressphone numberphysical addressgeolocationIP addressbrowseroperating system
Data Access - Store Data
Customersproductsordersdiscountslocales
Data Access - Store Owner Info
Nameemail addressphone numberphysical address
Domain Exclusion
Draft Mode
Email Marketing
Gmail Label Exclusion
Human Escalation
Individual Promo Code
Keyword-Based Ignore Lists
Managing Campaigns
AI generationAutomations
Multilingual Support
Over 50 languages
Pause Any Time
Persona Options
GeneralistSalesSupport
Personalized Email Writing
Phishing Protection
Preview Emails
Regular Updates
Sent Email Training
Supported Languages List
English
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Shopify Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Limited to Email Marketing
Max Volume Limit
50000
No API Mentioned
No CRM Integration
No Support for Other Ecommerce Platforms
One Email Account per CXassist Account
Personal Account Email Limit
5000
Shopify Platform Required

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Free Until First Conversion
Growth Plan Email Limit
500
Growth Plan Price
$49/month
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Recurring Billing Cycle
Every 30 days
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99