Relyable vs OpenAI Realtime API

Comparing the features of Relyable to OpenAI Realtime API

Feature
Relyable
OpenAI Realtime API

Capability Features

Analyze Metrics
Automated Monitoring
Automated Testing
Call Monitoring
Case Creation
Custom Credit Packages
Dedicated Servers / Regional Compliance
Direct Phone Support
Early Access to Features
Email Support
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Industry Specific Features
Manage multiple time zonesBooking, Cancelling, ReschedulingStrict compliance requirementsEmergency Pathway DetectionBook Appointments & JobsQuotes & KB RetrievalDynamic Knowledge BasesLive Call TransfersInbound & Outbound Calls
Instant Notifications
Interruption Handling
Monitor Live Conversations
No Training on Data Without Permission
Persona Creation
Playground Access
Prompt Caching Planned
Public Beta
Reference Client Available
Simulate Conversations
Six Preset Voices
6
Slack Support
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Test Calls
Test Case Generation
Ultra Low Latency
Voice Customization Options
WebSocket Connection

Integration Features

Agora Integration
API Integrations
Chat Completions API Integration
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Retell Integration
Slack Integration
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Vapi Integration
Webhooks

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Enterprise Features Not in Lower Tiers
Dedicated ServersRegional ComplianceCustom Credit PackagesDirect Phone Support
Lower Session Limits Tiers 1-4
Lower than 100
No Free Tier
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Test Case & Sim Call Limits
Plan-specific limits
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Core Plan Monthly
$500/month
Core Plan Yearly
$5,000/year
Credits (Core Monthly)
50000
Credits (Core Yearly)
600000
Credits (Premium Monthly)
125000
Credits (Premium Yearly)
1500000
Enterprise Plan Price (Monthly)
Custom Pricing
Enterprise Plan Yearly
Custom Pricing
Free Credits
25000
Live Call Evaluations Limit (Core Monthly)
10000
Live Call Evaluations Limit (Core Yearly)
120000
Live Call Evaluations Limit (Premium Monthly)
25000
Live Call Evaluations Limit (Premium Yearly)
300000
Premium Plan
$1,000/month
Premium Plan Yearly
$10,000/year
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens
Simulated Calls Limit (Core Monthly)
750
Simulated Calls Limit (Core Yearly)
9000
Simulated Calls Limit (Premium Monthly)
1900
Simulated Calls Limit (Premium Yearly)
22800
Yearly Pricing Discount
15%