Relyable vs Lugs.ai

Comparing the features of Relyable to Lugs.ai

Feature
Relyable
Lugs.ai

Capability Features

Analyze Metrics
Automated Monitoring
Automated Testing
Best-in-Class Accuracy
Best-in-class accuracy
Call Monitoring
Case Creation
Contextual Conversation Understanding
Custom Credit Packages
Dedicated Servers / Regional Compliance
Direct Phone Support
Early Access to Features
Email Support
Industry Specific Features
Manage multiple time zonesBooking, Cancelling, ReschedulingStrict compliance requirementsEmergency Pathway DetectionBook Appointments & JobsQuotes & KB RetrievalDynamic Knowledge BasesLive Call TransfersInbound & Outbound Calls
Instant Notifications
Lifetime Updates
Live Caption Generation
Monitor Live Conversations
No Internet Required
Offline AI Processing
Persona Creation
Privacy First
Simulate Conversations
Slack Support
Test Calls
Test Case Generation
Transcribes All Audio
Voice Customization Options

Integration Features

API Integrations
Desktop Audio Integration
macOS Compatibility
Microphone Integration
Other Platforms Support
Retell Integration
Slack Integration
Vapi Integration
Webhooks

Limitation Features

Cloud Processing Not Included
Enterprise Features Not in Lower Tiers
Dedicated ServersRegional ComplianceCustom Credit PackagesDirect Phone Support
No Free Tier
Test Case & Sim Call Limits
Plan-specific limits

Other Features

Designed for Hearing Impaired

Pricing Features

Core Plan Monthly
$500/month
Core Plan Yearly
$5,000/year
Credits (Core Monthly)
50000
Credits (Core Yearly)
600000
Credits (Premium Monthly)
125000
Credits (Premium Yearly)
1500000
Enterprise Plan Price (Monthly)
Custom Pricing
Enterprise Plan Yearly
Custom Pricing
Free Credits
25000
Free Trial
Live Call Evaluations Limit (Core Monthly)
10000
Live Call Evaluations Limit (Core Yearly)
120000
Live Call Evaluations Limit (Premium Monthly)
25000
Live Call Evaluations Limit (Premium Yearly)
300000
Premium Plan
$1,000/month
Premium Plan Yearly
$10,000/year
Simulated Calls Limit (Core Monthly)
750
Simulated Calls Limit (Core Yearly)
9000
Simulated Calls Limit (Premium Monthly)
1900
Simulated Calls Limit (Premium Yearly)
22800
Yearly Pricing Discount
15%