Relyable vs Goodcall

Comparing the features of Relyable to Goodcall

Feature
Relyable
Goodcall

Capability Features

Analyze Metrics
Appointment Scheduling
Automated Lead Updating
Automated Monitoring
Automated Testing
Call Analytics
Call Monitoring
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Case Creation
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom Credit Packages
Customizable Agent Behavior
Dedicated AI Phone Number
Dedicated Servers / Regional Compliance
Direct Phone Support
Early Access to Features
Email Support
HIPAA Compliance
Human Review and Automated Checks
Industry Specific Features
Manage multiple time zonesBooking, Cancelling, ReschedulingStrict compliance requirementsEmergency Pathway DetectionBook Appointments & JobsQuotes & KB RetrievalDynamic Knowledge BasesLive Call TransfersInbound & Outbound Calls
Instant Notifications
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Monitor Live Conversations
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Persona Creation
Personalized Caller Greetings
Self-Service Setup
Simulate Conversations
Slack Support
Supports Both SMB and Enterprise
Test Calls
Test Case Generation
Voice Customization Options

Integration Features

API Integrations
Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Retell Integration
Service Titan Integration
Slack Integration
Vapi Integration
Webhooks
Zapier Supported Apps

Limitation Features

Enterprise Features Not in Lower Tiers
Dedicated ServersRegional ComplianceCustom Credit PackagesDirect Phone Support
No Feature Gating
No Free Tier
Test Case & Sim Call Limits
Plan-specific limits

Pricing Features

Core Plan Monthly
$500/month
Core Plan Yearly
$5,000/year
Credits (Core Monthly)
50000
Credits (Core Yearly)
600000
Credits (Premium Monthly)
125000
Credits (Premium Yearly)
1500000
Enterprise Plan Price (Monthly)
Custom Pricing
Enterprise Plan Yearly
Custom Pricing
Free Credits
25000
Free Trial Package
Live Call Evaluations Limit (Core Monthly)
10000
Live Call Evaluations Limit (Core Yearly)
120000
Live Call Evaluations Limit (Premium Monthly)
25000
Live Call Evaluations Limit (Premium Yearly)
300000
Premium Plan
$1,000/month
Premium Plan Yearly
$10,000/year
Simulated Calls Limit (Core Monthly)
750
Simulated Calls Limit (Core Yearly)
9000
Simulated Calls Limit (Premium Monthly)
1900
Simulated Calls Limit (Premium Yearly)
22800
Yearly Pricing Discount
15%