Puretalk AI® vs Synthflow AI Voice Agent Platform

Comparing the features of Puretalk AI® to Synthflow AI Voice Agent Platform

Feature
Puretalk AI®
Synthflow AI Voice Agent Platform

Capability Features

AI Chat
Automatic Scalability
Available 24/7
Batch Calling
Calendar Sync
Call History Dashboard
Call Recording
Consistent Quality
Conversational SMS
Create Custom Actions
Create Tickets
Custom Voice Creation
Custom Workflow Automation
Dashboard
Data Managed In-House
Demo Call Feature
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voice
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Languages Supported
29
Launch Time
under 21 days
Live Call Transferring
Live Context
Multi-modal Platform
Multilingual Agents
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Online Text Reader
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Precision Tuning
Real-time Appointment Booking
Send SMS
Send Test Calls
Sentiment Analysis
SOC 2 Compliance
SSML Tag Support
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Text to Speech
Track Orders
Upload Files
Uptime Guarantee
99.9%
Voice Agent
Voice Authentication
Voice Cloning
Voices Supported
120
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Documentation Provided
Helpdesk Integrations
FreshdeskServiceNowJira
Platform Integration
Integrate with your favorite tools and platforms
REST API Integration
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
WebSocket Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
No Integration List
No Pricing Table
No Usage Quotas Stated

Pricing Features

Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min