Peakflo AI Voice Agents vs OpenAI Realtime API

Comparing the features of Peakflo AI Voice Agents to OpenAI Realtime API

Feature
Peakflo AI Voice Agents
OpenAI Realtime API

Capability Features

Accounts Payable Automation
Accounts Receivable Automation
Adaptive Call Scripts
Advanced Workflow Automation
Audit Trails and Transcripts
Auto-Assignment of Next Steps
Automatic Call Logging
Automatic Task Assignment
Available 24/7
Concurrent AI Calling
5x more calls daily
Custom Triggers for Outbound Calls
Customer Service Queries
Demo Available
End-To-End Payment Automation
Enterprise Privacy Commitment
Expanded Model Support Planned
First Notice of Loss Calls
Five New Voices
5
Function Calling
Global Industry Coverage
LogisticsHealthcareIT & ServicesE-commerceInsurance
Human Agent Escalation
Human and Automated Safety Monitoring
Improved Productivity
90% increase
Interruption Handling
Invoice Collection Calls
Manager Approval Notifications
Memory of Previous Calls
Multilingual Support
No Manual Calling Required
No Training on Data Without Permission
No-Code Flow Designer
Order Confirmation Calls
Personalized Call Scripts
Playground Access
Policy Renewal Calls
Prompt Caching Planned
Public Beta
Real-Time Data Integration
Real-Time Monitoring
Reference Client Available
Reimbursements Automation
Sales Calls
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Survey Calls
Transparency
100% transparency
Ultra Low Latency
WebSocket Connection

Integration Features

Agora Integration
Billing System Integration
Chat Completions API Integration
CRM Integrations
Email Integration
ERP Integration
LiveKit Integration
Netsuite Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Slack Integration
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
WhatsApp OCR Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Explicit Pricing
No File Format Support Listed
No Mention of API
No Simultaneous Session Limit Anymore
No User Quota or Limit Stated
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Free Tier
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens