Microsoft Dragon Copilot vs Pietra Retail Connect

Comparing the features of Microsoft Dragon Copilot to Pietra Retail Connect

Feature
Microsoft Dragon Copilot
Pietra Retail Connect

Capability Features

After-Visit Summaries
AI Prompt Support
AI-Powered Personalization
Ambient Conversation Capture
Anywhere Access
Automated Outreach
Automatic Buyer Research
Automatic Documentation Creation
Cloud-Based
Coaching
Customizable Documentation
Data Analytics
Direct-to-Retail Shipping
Engagement Tracking
Industry Coverage
FashionWellnessFood
Inpatient Care Support
Medical Information Lookup
Multi-Channel Outreach
EmailInstagram DMPhone Call
Multilingual Encounter Capture
Offline Recording Support
Order Capture
Over 12 order types
Private Wholesale Product Pages
Query Notes
Referral Letter Generation
Retailer Database Scope
Major cities worldwide
Specialty-Specific Documentation
Speech Recognition
Suggestions for Improvements
Summarize Evidence
Summarize Notes
Voice Correction
Wholesale Fulfillment Management

Integration Features

Ecommerce Platform Compatibility
ShopifyEtsyWixBigCommerceSquarespace
EHR Integration
EpicEmbedded in EHRs
Integrates with Gmail
Microsoft Entra ID Integration
Microsoft Fabric Integration
Partner Ecosystem
CDW LogisticsClinically SpeakingORdigiNALCanary SpeechChipsoftDedalusMEDITECHSoftway Medical GroupAccenture-AvanadeCognizantKyndryl
Platform Compatibility
MobileWebDesktopEmbedded in EHRs

Limitation Features

Basic Plan Feature Limits
Limited to 50 AI-personalized outreach messages
Future Availability Countries
AustriaFranceGermanyIrelandBelgiumNetherlands
General Availability Countries
United StatesCanadaUnited Kingdom
No Mentioned Usage Limits
No Shopify Requirement
Upgrade Required for Unlimited Outreach

Other Features

Data Security and Privacy
SecurityPrivacyTrustSafety

Pricing Features

Free Tier
Free Tier Outreach Limit
50
No Marketplace Fees
Paid Plans
Pricing Information