Microsoft Copilot for Windows vs Synthflow AI Voice Agent Platform

Comparing the features of Microsoft Copilot for Windows to Synthflow AI Voice Agent Platform

Feature
Microsoft Copilot for Windows
Synthflow AI Voice Agent Platform

Capability Features

Automatic Conversation End
Automatic Scalability
Available 24/7
Chime Notification
Consistent Quality
Copilot Voice Floating UI
Copilot Wake Word
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Feedback Mechanism
GDPR Compliance
Hands-Free Voice Activation
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Manual Conversation End
Mic Usage Indicator
Multilingual Agents
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
On-Device Wake Word Detection
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Real-time Appointment Booking
Send SMS
Send Test Calls
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Track Orders
Upload Files
Uptime Guarantee
99.9%
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Microsoft Store Update
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
Feature Not Default
Internet Required for Voice Responses
No Local Audio Storage
Requires PC Unlocked
Version Requirement
1.25051.10.0 or higher
Wake Word Only in English
English only
Windows Insider Availability
Insiders only

Pricing Features

Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min