Marketing+Support on WhatsApp vs Zoho Social

Comparing the features of Marketing+Support on WhatsApp to Zoho Social

Feature
Marketing+Support on WhatsApp
Zoho Social

Capability Features

Advanced Campaign Analytics
Agency-branded Dashboard
Automated Feedback Collection
Automated Publishing Queues
Best-time Predictions (SmartQ)
Brand Health Dashboard
Chat Widget
COD Confirmation
Content Calendar Creation
Custom Queues
Custom Reporting
Custom Templates
Discounted Conversation Cost
Engage Plan Features
All Free plan featuresWhatsApp Support Extension toolCreate your own automated templatesGreen tick application
Engage Plus Plan Features
All Engage plan featuresDiscounted per conversation costAdvanced campaign analyticsPriority supportUnlimited customer segmentation
Flexible Scheduling
Free Plan
50+ types of Chat WidgetAbandoned Cart RecoveryOrder ConfirmationOrder ShipmentWhatsApp Business APIMarketing campaigns
Green Tick Application
Hashtag Monitoring
High Abandoned Cart Recovery Rate
Instagram Post Scheduling
Language Support
English
Mobile Apps
iOSAndroid
Multiple Client Management
Order Notifications
Order ConfirmationOrder TrackingCOD Notifications
Pre-built Analytics Reports
Priority Support (Pro/Premium)
Promotional Campaigns
Real-Time Engagement
Repost User-Generated Content
Shared Team Inbox
Single Dashboard for Multiple Accounts
Social Monitoring Dashboard
Social Widget
Team Collaboration
Unlimited Customer Segmentation
Unlimited Real-time Responses
Unlimited Scheduling Period
Upselling via WhatsApp
WhatsApp Business API

Integration Features

Canva Integration
Shopify App Integration
Sign-in with Facebook
Sign-in with Google
Sign-in with LinkedIn
Sign-in with Twitter
Supported Platform
X (formerly Twitter)InstagramFacebookGoogle My BusinessLinkedInYouTubePinterestMastodonTikTok
Works with Latest Shopify Themes
Works with WhatsApp
Zoho CRM Integration
Zoho Desk Integration

Limitation Features

Cancel Anytime Monthly
No Mention of API Integrations Beyond WhatsApp
No Offline Support
No Trial Period Mentioned
Platform Availability
BusinessesAgenciesIndividualsTeams

Other Features

Data Center Location
US

Pricing Features

Billing Cycle
Every 30 days
Currency
USD
Engage Plan Price
$15/month
Engage Plus Plan Price
$40/month
Free Tier
Free Trial Duration
15
No Credit Card Required
Pricing Plans Available
FreeEngageEngage Plus
StandardProfessionalPremiumAgencyAgency Plus
Recurring Charges
Subscription Frequency
MonthlyYearly
Usage-Based Pricing