Marketing+Support on WhatsApp vs Buffer

Comparing the features of Marketing+Support on WhatsApp to Buffer

Feature
Marketing+Support on WhatsApp
Buffer

Capability Features

99% Post Reliability
99%
Advanced Campaign Analytics
AI Assistant
Analytics & Reporting
Audience Demographics
Auto Publishing
Automated Feedback Collection
Calendar and Queue View
Chat Widget
COD Confirmation
Comment Triage and Response
Crosspost Everywhere
Custom Access and Permissions
Custom Approval Workflows
Custom Templates
Customer Support
Dashboard Overview
Discounted Conversation Cost
Engage Plan Features
All Free plan featuresWhatsApp Support Extension toolCreate your own automated templatesGreen tick application
Engage Plus Plan Features
All Engage plan featuresDiscounted per conversation costAdvanced campaign analyticsPriority supportUnlimited customer segmentation
Engagement Analytics
Free Plan
50+ types of Chat WidgetAbandoned Cart RecoveryOrder ConfirmationOrder ShipmentWhatsApp Business APIMarketing campaigns
Global Best Time to Post
Green Tick Application
High Abandoned Cart Recovery Rate
Language Support
English
Link in Bio
Notification to Post
Order Notifications
Order ConfirmationOrder TrackingCOD Notifications
Priority Support (Pro/Premium)
Promotional Campaigns
Resource Library
Free Marketing ToolsSocial Media GlossarySocial Media Marketing 101Best Time to PostSocial Media Resources
Save Ideas
Saved Drafts and Notes
Schedule Posts
Shared Team Inbox
Social Widget
Tag and Recycle Content
Tailored Posts Per Platform
Team Collaboration Tools
Unlimited Customer Segmentation
Unlimited User Invites
Upselling via WhatsApp
User Roles & Permissions
WhatsApp Business API

Integration Features

Content Import Integrations
CanvaDropboxGoogle
Shopify App Integration
Supported Social Networks
FacebookInstagramTikTokLinkedInThreadsBlueskyYouTube ShortsPinterestGoogle BusinessMastodonX
Supported Social Platforms
11
Works with Latest Shopify Themes
Works with WhatsApp

Limitation Features

No Mention of API Integrations Beyond WhatsApp
No Offline Support
No Trial Period Mentioned

Other Features

Active Users
191726
Annual Recurring Revenue
$22.6M
Open Company Transparency
Posts Published Last Month
7858881
Supported User Types
CreatorsSmall businessesAgencies
Teammates
73
Total Customers
67016

Pricing Features

Billing Cycle
Every 30 days
Currency
USD
Engage Plan Price
$15/month
Engage Plus Plan Price
$40/month
Free Tier
No Credit Card for Free Tier
Pricing Plans Available
FreeEngageEngage Plus
Pricing Scales with Business
Recurring Charges
Usage-Based Pricing