Marketing+Support on WhatsApp vs Brand24

Comparing the features of Marketing+Support on WhatsApp to Brand24

Feature
Marketing+Support on WhatsApp
Brand24

Capability Features

Active Domains Monitored
25000000
Advanced Campaign Analytics
Advanced Sarcasm Detection
AI Language Detection
AI-Powered Sentiment Analysis
Automated Feedback Collection
Automated Reports
Brand Awareness Measurement
Brand Reputation Protection
Chat Widget
COD Confirmation
Collaboration Tools
Competitor Analytics
Consumer Insights
Contextual Analysis
Custom Reports
Custom Templates
Discounted Conversation Cost
Engage Plan Features
All Free plan featuresWhatsApp Support Extension toolCreate your own automated templatesGreen tick application
Engage Plus Plan Features
All Engage plan featuresDiscounted per conversation costAdvanced campaign analyticsPriority supportUnlimited customer segmentation
Engagement Analytics
File Export Options
Filtering Noise
Free Plan
50+ types of Chat WidgetAbandoned Cart RecoveryOrder ConfirmationOrder ShipmentWhatsApp Business APIMarketing campaigns
Global Coverage
154
Green Tick Application
Hashtag Analytics
Hashtag reachHashtag volume
Hashtag Monitoring
High Abandoned Cart Recovery Rate
Language Support
English
Mentions Delivered
25B+
Monitor 25M+ Sources
25000000
Order Notifications
Order ConfirmationOrder TrackingCOD Notifications
Priority Support (Pro/Premium)
Promotional Campaigns
Real-Time Metrics
Shared Team Inbox
Social Widget
Support Languages
108
Team Management
Unlimited Customer Segmentation
Upselling via WhatsApp
Video Guides
WhatsApp Business API
World-Class Customer Service

Integration Features

API Access
Custom Platform Integrations
Shopify App Integration
Social Platform Integration
X (Twitter)FacebookInstagramYouTubeSpotifyNewsLinkedInBlogsForumsReviewsRedditTelegramTripAdvisorAppStoreTikTok
Works with Latest Shopify Themes
Works with WhatsApp

Limitation Features

No Mention of API Integrations Beyond WhatsApp
No Offline Support
No Trial Period Mentioned

Pricing Features

Billing Cycle
Every 30 days
Currency
USD
Engage Plan Price
$15/month
Engage Plus Plan Price
$40/month
Free Tier
Free Trial Period
Pricing Plans Available
FreeEngageEngage Plus
Quota or Usage Limits
Not specified
Recurring Charges
Usage-Based Pricing