Marketing+Support on WhatsApp vs AdBacklog

Comparing the features of Marketing+Support on WhatsApp to AdBacklog

Feature
Marketing+Support on WhatsApp
AdBacklog

Capability Features

Add Teammates
Advanced Campaign Analytics
Automated Feedback Collection
Campaign Status Tracking
Chat Widget
Client Workspace Access
COD Confirmation
Collaboration Tools
Custom Templates
Dedicated Client Accounts
Discounted Conversation Cost
Email Support
Engage Plan Features
All Free plan featuresWhatsApp Support Extension toolCreate your own automated templatesGreen tick application
Engage Plus Plan Features
All Engage plan featuresDiscounted per conversation costAdvanced campaign analyticsPriority supportUnlimited customer segmentation
Experiment Logging
Filtering Options
Free Plan
50+ types of Chat WidgetAbandoned Cart RecoveryOrder ConfirmationOrder ShipmentWhatsApp Business APIMarketing campaigns
Green Tick Application
High Abandoned Cart Recovery Rate
Integrated Workspace
Language Support
English
Multiple Campaign Views
TableCalendarKanbanTimeline
No Manual Overhead
Order Notifications
Order ConfirmationOrder TrackingCOD Notifications
Performance Monitoring
MetaGoogleLinkedIn
Priority Support (Pro/Premium)
Promotional Campaigns
Real-Time Client Dashboards
Role Assignment
view-onlyeditoradmin
Searchable Campaigns
Shared Team Inbox
Sign Up Without Credit Card
Social Widget
Unlimited Analytics
Unlimited Campaigns
Unlimited Customer Segmentation
Upselling via WhatsApp
User Management Hub
WhatsApp Business API

Integration Features

Ad Platform Integrations
MetaGoogleLinkedIn
Shopify App Integration
Works with Latest Shopify Themes
Works with WhatsApp

Limitation Features

No Mention of API Integrations Beyond WhatsApp
No Offline Support
No Statistic Cookies Used
No Trial Period Mentioned
Not a Reporting Visualization Tool

Pricing Features

Agency Plan Price
€20/month
Billing Cycle
Every 30 days
Currency
USD
Engage Plan Price
$15/month
Engage Plus Plan Price
$40/month
Free Tier
Pricing Plans Available
FreeEngageEngage Plus
Recurring Charges
Starter Plan Price
€0/month
Team Plan Price
€10/month
Usage-Based Pricing