Layerup AI Agents vs OpenAI Realtime API

Comparing the features of Layerup AI Agents to OpenAI Realtime API

Feature
Layerup AI Agents
OpenAI Realtime API

Capability Features

100+ Accents
100
50+ Compliance Packages
50+ Compliance Packages
80+ Languages Supported
80
Adaptive Conversational Tone
Advanced Data Analytics
AI Agents for Claims Operations
Analytics and Insights
Automated Appointment Scheduling
Automated Compliance Checks
Available 24/7
Built-in Regulatory Compliance
CFPB Compliance
Comprehensive Audit Trail
Cultural Sensitivity Training for AI
Custom Workflow AI Agents
Customer Service AI Agents
Customizable Autonomous Agents
Dedicated Implementation
Dynamic Script Optimization
Engineer-led Implementation
Enterprise Privacy Commitment
Expanded Model Support Planned
FDCPA Compliance
Five New Voices
5
Function Calling
Gender Voice Options
GPT-5 Support
Human and Automated Safety Monitoring
Inbound & Outbound Voice AI
Instant Onboarding
Interruption Handling
Loan & Mortgage Application Support
Machine Learning Predictions
Multichannel Support
phoneemailSMSWhatsApptext
No Overhead for Training/Space
No Training on Data Without Permission
PCI DSS Compliance
Playground Access
Privacy Focused
Prompt Caching Planned
Public Beta
Reference Client Available
Remembers Previous Interactions
Role-based Access
Secure by Design
Sentiment Analysis
Six Preset Voices
6
SOC 2 Compliance
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
TCPA Compliance
TILA Compliance
UDAAP Compliance
Ultra Low Latency
Unlimited Scaling
User & Agent Activity Reports
Voice AI for Collections
WebSocket Connection
Zero Data Retention Policy

Integration Features

Agora Integration
Chat Completions API Integration
Integration Interoperability
Company's internal systems, ML models, on-prem apps, CRMs, ERPs
Integration with CRMs and ERPs
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No AI Training on Customer Data
No Pricing Information
No Simultaneous Session Limit Anymore
No Unnecessary Data Collection
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens