Kipps.AI vs OpenAI Realtime API

Comparing the features of Kipps.AI to OpenAI Realtime API

Feature
Kipps.AI
OpenAI Realtime API

Capability Features

24/7 Support
Advance Analytics
Advanced Threat Detection
Agent-level Analytics
Appointment Booking
Auto-transition Pause
Automated Loan Pre-qualification
Average Response Time
50ms
Call Routing
Call Transcription and Analytics
Chat Agent
Conversations Handled
10000000
Customizable Reporting
DDoS Protection
Detailed Usage Analysis
End-to-End Encryption
Enterprise Clients
50
Enterprise Privacy Commitment
Enterprise-Grade Infrastructure
Expanded Model Support Planned
Five New Voices
5
Function Calling
GDPR Compliance
Guaranteed Uptime
99.9%
HIPAA Ready
Hotel Room Booking
Human and Automated Safety Monitoring
Human Escalation
In-depth Performance Insights
Intelligent Call Management
Interruption Handling
ISO 27001 Certification
Lead Qualification
Millions of Conversations Supported
Millions
Model-specific Usage Tracking
Multi-region Data Residency
Multilingual Voice Bots
No Training on Data Without Permission
One-Click Call Feature
PCI DSS Level 1
Playground Access
Plug-and-Play Deployment
Prompt Caching Planned
Public Beta
Reference Client Available
Regular Security Audits
Role Based Access Control
Seamless Human Collaboration
Secure Authentication and Fraud Detection
Sentiment Analysis
Six Preset Voices
6
SOC 2 Type II Compliance
Speech-to-Speech
Streaming Audio Inputs/Outputs
Support Inquiries Handling
Supported Use Cases
EdTechHospitalityHealthcareBanking
Supports Text and Audio Inputs
TextAudio
Ultra Low Latency
Voice Agent
WebSocket Connection
WhatsApp Agent
Zero Data Retention

Integration Features

Agora Integration
Chat Completions API Integration
Custom Integrations
Enterprise SSO
Integrations
APIEnterprise SSOCustom IntegrationsWebhook Delivery
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Secure Webhook Delivery
SIP Integration
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration

Limitation Features

AI Disclosure Requirement
API Rate Limiting
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Contact Sales
Free Tier
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens