Kipps.AI vs Goodcall

Comparing the features of Kipps.AI to Goodcall

Feature
Kipps.AI
Goodcall

Capability Features

24/7 Support
Advance Analytics
Advanced Threat Detection
Agent-level Analytics
Appointment Booking
Appointment Scheduling
Auto-transition Pause
Automated Lead Updating
Automated Loan Pre-qualification
Average Response Time
50ms
Call Analytics
Call Routing
Call Transcription and Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Chat Agent
Conditional Call Forwarding Support
Conversations Handled
10000000
Custom Agent Skills and Flows
Customizable Agent Behavior
Customizable Reporting
DDoS Protection
Dedicated AI Phone Number
Detailed Usage Analysis
End-to-End Encryption
Enterprise Clients
50
Enterprise-Grade Infrastructure
GDPR Compliance
Guaranteed Uptime
99.9%
HIPAA Compliance
HIPAA Ready
Hotel Room Booking
Human Escalation
Human Review and Automated Checks
In-depth Performance Insights
Intelligent Call Management
ISO 27001 Certification
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Lead Qualification
Millions of Conversations Supported
Millions
Model-specific Usage Tracking
Multi-region Data Residency
Multilingual Voice Bots
No Engineering Dependencies
No Engineering Required
One-Click Call Feature
Operator Workflow for Escalation
PCI DSS Level 1
Personalized Caller Greetings
Plug-and-Play Deployment
Regular Security Audits
Role Based Access Control
Seamless Human Collaboration
Secure Authentication and Fraud Detection
Self-Service Setup
Sentiment Analysis
SOC 2 Type II Compliance
Support Inquiries Handling
Supported Use Cases
EdTechHospitalityHealthcareBanking
Supports Both SMB and Enterprise
Voice Agent
WhatsApp Agent
Zero Data Retention

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Custom Integrations
Database Integration
Enterprise SSO
Google Sheets Integration
High Level Integration
Integrations
APIEnterprise SSOCustom IntegrationsWebhook Delivery
Microsoft Dynamics Integration
Microsoft Teams Integration
Secure Webhook Delivery
Service Titan Integration
SIP Integration
Zapier Supported Apps

Limitation Features

API Rate Limiting
No Feature Gating
No Free Tier

Pricing Features

Contact Sales
Free Tier
Free Trial Package