Kintsugi vs Goodcall

Comparing the features of Kintsugi to Goodcall

Feature
Kintsugi
Goodcall

Capability Features

AI Fairness and Bias Mitigation
Appointment Scheduling
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Digital Health Focus
Focus on Depression and Anxiety
DepressionAnxiety
Healthcare Support
HIPAA Compliance
Human Review and Automated Checks
Inpatient and Outpatient Use
InpatientOutpatient
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Mental Health Screening Tool
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Remote Team Support
Self-Service Setup
Short Speech Clip Analysis
Supports Both SMB and Enterprise
Unbiased Data Acquisition
Voice Biomarker Detection

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Pega Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No File Format Disclosure
No Free Tier
No Free Tier Mentioned
No Public API Listed
No Public Pricing

Pricing Features

Free Trial Package