Kaption AI vs Goodcall

Comparing the features of Kaption AI to Goodcall

Feature
Kaption AI
Goodcall

Capability Features

AI Summaries
AI Technology
State-of-the-art AI
AI Transcription
Appointment Scheduling
Audio to Text
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multilingual Support
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Self-Service Setup
Subscription Status Badge
Suggested Replies
Supports Both SMB and Enterprise
User Privacy Focus
Whatsapp Account Linking

Integration Features

Boulevard Integration
Calendar Integrations
Chrome Extension
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Whatsapp Web Integration
Zapier Supported Apps

Limitation Features

No API Mentioned
No Feature Gating
No Free Tier
No Mobile App Mentioned
No Pricing Information

Other Features

20,000 Installs
20000
Global Usage

Pricing Features

Free Tier
Free Trial Package
Subscription Required