ISSEN vs Goodcall

Comparing the features of ISSEN to Goodcall

Feature
ISSEN
Goodcall

Capability Features

Appointment Scheduling
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom Curriculum
Customizable Agent Behavior
Dedicated AI Phone Number
Dialect and Style Options
Japanese - Tokyo - FormalSpanish - Mexico City - SlangFrench (FR) - Paris - Standard
Flexible Lesson Structure
Grammar Lessons
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multiple Tutor Personalities
SakuraSantiagoCéleste
No Engineering Dependencies
No Engineering Required
No Judgment
Operator Workflow for Escalation
Personalized Caller Greetings
Personalized Lessons
Realtime Voice Tutor
Self-Service Setup
Shadowing and Translation Drills
Supported Language List
AfrikaansArabicArmenianAzerbaijaniBelarusianBosnianBulgarianCantoneseCatalanCroatianCzechDanishDutchEnglishEstonianFinnishFrenchGalicianGermanGreekGujaratiHebrewHindiHungarianIcelandicIndonesianItalianJapaneseKannadaKazakhKoreanLatvianLithuanianMacedonianMalayMandarin ChineseMaoriMarathiNepaliNorwegianPersianPolishPortugueseRomanianRussianSerbianSlovakSlovenianSpanishSwahiliSwedishTagalogTamilThaiTurkishUkrainianUrduVietnameseWelsh
Supports Both SMB and Enterprise
Tutor Customization

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Mobile App Integration
Play storeApp store
Service Titan Integration
Web-Based Platform
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier
No Human Teachers
Not Completely Free

Pricing Features

Cancel Anytime
Free Tier
Free Trial Duration
10
Free Trial Package
Monthly Payment
Pricing Range
$20-$29/month