Inworld AI Platform vs Synthflow AI Voice Agent Platform

Comparing the features of Inworld AI Platform to Synthflow AI Voice Agent Platform

Feature
Inworld AI Platform
Synthflow AI Voice Agent Platform

Capability Features

Advanced Emotion Control (Pro+)
API Key Authentication
Automatic Scalability
Available 24/7
Available to Everyone
Consistent Quality
Cost Reduction
>95% cost reduction
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Demo Characters
Hades (Game NPC)Alex (Tutor)Dennis (Therapist)Ashley (AI Friend)Mark (Call Center)
GDPR Compliance
HIPAA Compliance
Hosted, On-Premise, On-Device
HostedOn-PremiseOn-Device
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Multilingual Agents
Multilingual TTS Support
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Non-Verbal Control
Open Source
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Provider-Agnostic
Real-time Appointment Booking
Realtime Pipelines
Realtime Streaming Output
Scaling Support
Send SMS
Send Test Calls
SOC 2 Compliance
SOTA Multimodal AI
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Templates for Realtime Pipelines
Track Orders
TTS Playground
Upload Files
Uptime Guarantee
99.9%
Visual Graph System
Voice Cloning
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Integrations Information
VapiLiveKit
One API Key
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
Usage Quotas
13/1000

Pricing Features

Free Trial Package
Has Free Tier
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min
Pricing Compared to Competitors
>90% cheaper than competing models
Pricing Plans