Inworld AI Platform vs Goodcall

Comparing the features of Inworld AI Platform to Goodcall

Feature
Inworld AI Platform
Goodcall

Capability Features

Advanced Emotion Control (Pro+)
API Key Authentication
Appointment Scheduling
Automated Lead Updating
Available to Everyone
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Cost Reduction
>95% cost reduction
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Demo Characters
Hades (Game NPC)Alex (Tutor)Dennis (Therapist)Ashley (AI Friend)Mark (Call Center)
HIPAA Compliance
Hosted, On-Premise, On-Device
HostedOn-PremiseOn-Device
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multilingual TTS Support
No Engineering Dependencies
No Engineering Required
Non-Verbal Control
Open Source
Operator Workflow for Escalation
Personalized Caller Greetings
Provider-Agnostic
Realtime Pipelines
Realtime Streaming Output
Scaling Support
Self-Service Setup
SOTA Multimodal AI
Supports Both SMB and Enterprise
Templates for Realtime Pipelines
TTS Playground
Visual Graph System
Voice Cloning

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Integrations Information
VapiLiveKit
Microsoft Dynamics Integration
Microsoft Teams Integration
One API Key
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier
Usage Quotas
13/1000

Pricing Features

Free Trial Package
Has Free Tier
Pricing Compared to Competitors
>90% cheaper than competing models
Pricing Plans