InBrackets AI vs CX Assist

Comparing the features of InBrackets AI to CX Assist

Feature
InBrackets AI
CX Assist

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Contextual AI Insertion
Custom Check Intervals
Domain Exclusion
Draft Mode
Gmail Label Exclusion
Human Escalation
Install Option
Keyword-Based Ignore Lists
List of Supported Actions
Translate textImprove toneFix grammarRewrite messagesAnything you’d usually ask an assistant
Manual Activation Not Required
Multilingual Support
Over 50 languages
No Tab Switching Needed
Persona Options
GeneralistSalesSupport
Phishing Protection
Prompt Syntax
Square brackets
Regular Updates
Sent Email Training
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
No Explicit Integrations
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Token-Based Usage

Other Features

Compliance with Google API Policy
Future Roadmap Features

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Free Trial Period
Initial Free Tokens
10000
Max Plan
$9.99
Max Plan Tokens
5000000
No Credit Card for Free Plan
Pro Plan
$4.99
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Pro Plan Token Limit
2000000
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99