Hiya AI Voice Platform vs Synthflow AI Voice Agent Platform

Comparing the features of Hiya AI Voice Platform to Synthflow AI Voice Agent Platform

Feature
Hiya AI Voice Platform
Synthflow AI Voice Agent Platform

Capability Features

Automated Call Summarization
Automated Calling (Beta)
Automatic Scalability
Automatic Transcription
Available 24/7
Branded Caller ID
Business Number Registration Free
Caller Reputation Management
Caller Reputation Report Card
Consistent Quality
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Effortless Note Taking
GDPR Compliance
Global Coverage
40
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
Intelligent Call Screening
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Lead Qualification
Multilingual Agents
Natural Language Understanding
No Code Required
No Code Setup
No Engineering Required
No-Code Call Flow Design
Number Registration
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Real-time Appointment Booking
Scam Protection
Send SMS
Send Test Calls
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Synthetic Voice Detection
Track Orders
Upload Files
Uptime Guarantee
99.9%
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Automated Calling Beta Limitation
Demo Limitation
Demo is simplified; full editing requires platform access
Integration Details Not Listed

Pricing Features

Free Account Creation
Free Call Inspection
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min
Pricing Information