Hiya AI Voice Platform vs Layerup AI Agents

Comparing the features of Hiya AI Voice Platform to Layerup AI Agents

Feature
Hiya AI Voice Platform
Layerup AI Agents

Capability Features

100+ Accents
100
50+ Compliance Packages
50+ Compliance Packages
80+ Languages Supported
80
Adaptive Conversational Tone
Advanced Data Analytics
AI Agents for Claims Operations
Analytics and Insights
Automated Appointment Scheduling
Automated Call Summarization
Automated Calling (Beta)
Automated Compliance Checks
Automatic Transcription
Available 24/7
Branded Caller ID
Built-in Regulatory Compliance
Business Number Registration Free
Caller Reputation Management
Caller Reputation Report Card
CFPB Compliance
Comprehensive Audit Trail
Cultural Sensitivity Training for AI
Custom Workflow AI Agents
Customer Service AI Agents
Customizable Autonomous Agents
Dedicated Implementation
Dynamic Script Optimization
Effortless Note Taking
Engineer-led Implementation
FDCPA Compliance
Gender Voice Options
Global Coverage
40
GPT-5 Support
Inbound & Outbound Voice AI
Instant Onboarding
Intelligent Call Screening
Lead Qualification
Loan & Mortgage Application Support
Machine Learning Predictions
Multichannel Support
phoneemailSMSWhatsApptext
No Code Setup
No Overhead for Training/Space
Number Registration
PCI DSS Compliance
Privacy Focused
Remembers Previous Interactions
Role-based Access
Scam Protection
Secure by Design
Sentiment Analysis
SOC 2 Compliance
Synthetic Voice Detection
TCPA Compliance
TILA Compliance
UDAAP Compliance
Unlimited Scaling
User & Agent Activity Reports
Voice AI for Collections
Zero Data Retention Policy

Integration Features

Integration Interoperability
Company's internal systems, ML models, on-prem apps, CRMs, ERPs
Integration with CRMs and ERPs

Limitation Features

Automated Calling Beta Limitation
Integration Details Not Listed
No AI Training on Customer Data
No Pricing Information
No Unnecessary Data Collection

Pricing Features

Free Account Creation
Free Call Inspection
Pricing Information