Hedy AI vs CX Assist

Comparing the features of Hedy AI to CX Assist

Feature
Hedy AI
CX Assist

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Business Meetings Support
Classroom Coaching
Custom Check Intervals
Domain Exclusion
Draft Mode
Export Functionality
Formulate Questions and Answers
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Real-Time Data Insights
Regular Updates
Sent Email Training
Spot Critical Issues
Summarize Actions and Decisions
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Integrations Listed
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Information
Not specified
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99