Handy vs Goodcall

Comparing the features of Handy to Goodcall

Feature
Handy
Goodcall

Capability Features

Appointment Scheduling
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Cross Platform
Custom Agent Skills and Flows
Customizable Agent Behavior
Customizable Key Bindings
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Keyboard Shortcut Activation
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
No Engineering Dependencies
No Engineering Required
Open Source
Operator Workflow for Escalation
Personalized Caller Greetings
Private Local Processing
Push To Talk
Self-Service Setup
Speech-to-Text
Supports Both SMB and Enterprise
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Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Other Platform Support
Service Titan Integration
Windows Support
Zapier Supported Apps

Limitation Features

No Cloud Dependency
No Feature Gating
No Free Tier
Single Purpose Design

Pricing Features

Free Tier
Free Trial Package