Grain vs CX Assist

Comparing the features of Grain to CX Assist

Feature
Grain
CX Assist

Capability Features

Action Items
AI Meeting Summaries
AI-Powered Follow-ups
Analytics & Insights
Ask AI About Meetings
Auto-Assign to Human
Automatic CRM Updates
Brand Tone Training
Clips and Comments
CRM Sync and Field Enrichment
Custom Check Intervals
Domain Exclusion
Draft Mode
Effortless Highlight Sharing
Gmail Label Exclusion
Human Escalation
Instant Tasks and Follow-ups
Keyword-Based Ignore Lists
Live Notepad
Meeting Recordings
Meeting Templates
Multilingual Support
Over 50 languages
No Bot Required
Persona Options
GeneralistSalesSupport
Phishing Protection
Playlists and Stories
Regular Updates
Secure Recording
Sent Email Training
Trackers
Training Resources Available
Transcription
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Grain API
HubSpot Platform Integration
Integrates with Salesforce
MCP Server Integration
ClaudeCursorother AI tools
Slack Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Works with Video Calls
Zapier Integration

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy
GDPR Compliance
SOC 2 Type II Certified
Team Onboarding Help

Pricing Features

Additional Emails Price
$0.05/email
Annual Plan Price
$29 per user per month
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Paid Seats
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99