Goodcall vs Voicera

Comparing the features of Goodcall to Voicera

Feature
Goodcall
Voicera

Capability Features

Accessibility Support
Appointment Scheduling
Article Listening
Automated Lead Updating
Automatic Content Recognition
Basic Support
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated Account Manager
Dedicated AI Phone Number
Early Access to New Features
Embeddable Voice
Enterprise Language Coverage
200
Extremely Lightweight Embed
~2.2KB
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multilingual Support
10+ languages and voice versions available.200+ languages and dialects for Enterprise
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Priority Support
Self-Service Setup
Supported Article Types
BlogsArticles
Supported Voice Versions
10
Supports Both SMB and Enterprise

Integration Features

Boulevard Integration
Browser Compatibility
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

Chrome Extension Comparison
Maximum Supported Articles
5
Maximum Supported Articles Enterprise
>1000
Maximum Supported Articles Pro
50
Monthly Subscription
No Feature Gating
No Free Tier

Pricing Features

Enterprise Plan Article Limit
>1000
Enterprise Plan Credits
Millions
Free Plan Article Limit
5
Free Plan Validity
Lifetime
Free Trial Package
Has Free Tier
Pay-As-You-Go Price
Pro Plan Article Limit
50
Pro Plan Credits
100000
Pro Plan Price
$9
Starter Plan Credits
5000