Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Human Review and Automated Checks
Lead Capture via Multiple Channels
No Engineering Dependencies
Operator Workflow for Escalation
Personalized Caller Greetings
Personalized Practice Exercises
Speech Analytics
PaceToneWordsSentimentIntonationTalk TimeWord ChoiceEloquence
Supports Both SMB and Enterprise