Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Conversation Analysis
Key Insights ExtractionStructured DataSentiment Analysis
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Dynamic Data Substitution
Empathetic Conversation Handling
Enterprise-ready Phone Agents
Human Review and Automated Checks
Knowledge Base Integration
Lead Capture via Multiple Channels
No Engineering Dependencies
Operator Workflow for Escalation
Personalized Caller Greetings
Post-call Automation
CRM ToolsEmailsOther Tasks
Supports Both SMB and Enterprise
Workflow Triggers
CRMAPIScheduled Campaigns