Goodcall vs OpenAI Whisper Transcription

Comparing the features of Goodcall to OpenAI Whisper Transcription

Feature
Goodcall
OpenAI Whisper Transcription

Capability Features

Appointment Scheduling
Audio Transcription
Audio Upload
Automated Lead Updating
Browser-Based Partitioning
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Demo Mode
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
No Engineering Dependencies
No Engineering Required
One-Click Transcription
Operator Workflow for Escalation
Personalized Caller Greetings
Self-Service Setup
Supports Both SMB and Enterprise

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
OpenAI Whisper Integration
Service Titan Integration
Supported Audio Types
mp3mp4mpegmpgam4awavwebm
Zapier Supported Apps

Limitation Features

No Built-in Whisper
No Feature Gating
No Free Tier
No Mention of Price Plans
Requires OpenAI API Key

Pricing Features

Free Trial Package
Free Trial/Demo