Goodcall vs Monologue

Comparing the features of Goodcall to Monologue

Feature
Goodcall
Monologue

Capability Features

Appointment Scheduling
Auto Dictionary
Automated Lead Updating
Automatic Editing
Automatic Formatting
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Context-Aware Formatting
Custom Agent Skills and Flows
Custom Modes
Customizable Agent Behavior
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Language List
SpanishEnglishPortugueseCantoneseJapaneseKoreanRussianItalianGermanFrenchArabicHindiBengaliPunjabiMarathiTeluguTamilGujarati
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Mac App
Multilingual Writing
No Engineering Dependencies
No Engineering Required
Offline Mode
Offline Transcription
Operator Workflow for Escalation
Personalized Caller Greetings
Privacy Focused
Self-Service Setup
Supports Both SMB and Enterprise
Supports Multiple Languages

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Every Bundle Apps
CoraSpiralSparkle
Google Sheets Integration
High Level Integration
Integration List
ZendeskFigmaGoogle DocsCursorGoogle SheetsNotionWhatsAppAsanaGmailWord
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

Local-Only Mode
No Feature Gating
No Free Tier
No LLM Data Retention
No Server Audio Storage
Platform Limitation
Mac only
Screenshot Deletion

Other Features

Newsletter Included

Pricing Features

Annual Individual Plan
$100/year
Every Bundle Price
$30/month
Free Plan Word Limit
1000
Free Tier
Free Trial Package
Monthly Subscription Price
$12/month
Pro Plan Words Limit
Unlimited
Trial Period
Trial