Goodcall vs Modulate

Comparing the features of Goodcall to Modulate

Feature
Goodcall
Modulate

Capability Features

Analyzed Voice Hours
200
Appointment Scheduling
Automated Lead Updating
Blog Insights
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Compliance Support
Code of Conduct auditsCommunity policy guidanceUser report correlationTransparency reporting (EU AI Act, DSA)Userbase risk assessmentsCOPPA compliancePCI-DSS complianceInternal risk assessmentsSecurity posture review
Conditional Call Forwarding Support
Contextual Understanding
COPPA Compliance
Cost Reduction at Scale
Up to 100x
Custom Agent Skills and Flows
Customizable Agent Behavior
Customizable Prioritization
Data Deletion Policy
Dedicated AI Phone Number
GDPR Compliance
HIPAA Compliance
Human Review and Automated Checks
ISO 27001 Certified
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multilingual Support
18+ languages
Newsletter Signup
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Proactive Threat Detection
Real-Time Voice Moderation
Scalable Processing
Self-Service Setup
Supports Both SMB and Enterprise
ToxMod Platform
VoiceVault Platform

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Integration With Moderation Tools
Microsoft Dynamics Integration
Microsoft Teams Integration
Partner Integrations
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier
No Mention of API
No Mention of File Format Support
No Public Pricing Listed

Pricing Features

Free Trial Package