Goodcall vs LiveKit Agent Platform

Comparing the features of Goodcall to LiveKit Agent Platform

Feature
Goodcall
LiveKit Agent Platform

Capability Features

Agent Server
Appointment Scheduling
Automated Lead Updating
Automatic Turn Detection
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Concurrent Calls Supported
Millions
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Developer Community Size
1000
GDPR Compliance
Global Edge Network
Global Latency
1000ms
Global Regions
AustraliaBrazilFranceGermanyIndiaIndia 2IsraelJapanSaudi ArabiaSingaporeSouth AfricaSwitzerlandUAEUKUS CentralUS EastUS West
High Annual Call Volume
2500000000
HIPAA Compliance
Human Review and Automated Checks
Large Language Models
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
LiveKit Cloud Deployment
Media Server
No Engineering Dependencies
No Engineering Required
Noise Cancellation
Open Source Framework
Operator Workflow for Escalation
Personalized Caller Greetings
Production Ready
Quick Voice Agent Build
< 10 minutes
Quickstart Templates
Voice AI quickstartVoice agent starter appsIntegrate with telephony
Self-hosting Option
Self-Service Setup
Semantic Turn Detection
SOC 2 Type 2 Compliance
Speech-to-Text
Supports Both SMB and Enterprise
Text to Speech
Unified Export Interface
Voice AI Features

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Deepgram Integration
Google Sheets Integration
High Level Integration
HTTP API
Microsoft Dynamics Integration
Microsoft Teams Integration
Node.js SDK
OpenAI Model Integration
Python SDK
Railway Integration
Service Titan Integration
Telephony System Integration
Twilio Integration
WebRTC Support
WebSocket API
Zapier Supported Apps

Limitation Features

1% Uptime
1.00% Uptime
No Feature Gating
No File Format Support Listed
No Free Tier
No Low-Code/No-Code Builder
No Pricing Details Listed

Pricing Features

Custom Pricing
Free Monthly Minutes
1000
Free Tier
Free Trial Package
No Credit Card Required