FranzAI vs CX Assist

Comparing the features of FranzAI to CX Assist

Feature
FranzAI
CX Assist

Capability Features

Analytics & Insights
Auto-Assign to Human
Automated Email Responses
Brand Tone Training
Custom Check Intervals
Domain Exclusion
Draft Mode
Email Translation
Gmail Label Exclusion
Human Escalation
Instant Email Summaries
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Natural Language Interface
No Download Required
No Installation Required
No Registration Required
Persona Options
GeneralistSalesSupport
Phishing Protection
Pro Plan Attachment Handling
Pro Plan Email Forwarding
Pro Plan Returning Reminders
Regular Updates
Reminder Setting
Send Email to Use
gpt@franzai.com
Sent Email Training
Spam Detection
Task List Management
Training Resources Available
Website URL Training

Integration Features

ChatGPT-4o Integration
Cloudflare Workers Integration
File Format Support
PDFDocTXTCSV
Mailgun Integration
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Data Processed by Third Parties
ChatGPT APICloudflare WorkersMailgun
Data Retained Only for Service
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Logging for Debugging
Max Volume Limit
50000
MVP Feature Limitation
Minimum Viable Product (MVP) with limited features
No Cookies
No CRM Integration
No Permanent Email Storage
No Permanent Storage Beyond Reminders
One Email Account per CXassist Account
Personal Account Email Limit
5000
Unencrypted Task Storage

Other Features

Compliance with Google API Policy
GDPR Compliant

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Max Free Email Replies
150
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Max Email Replies
10000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Pro Plan Waitlist
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Weekly Free Allowance After Limit
free contingency per week