Fluidworks Onbi vs Synthflow AI Voice Agent Platform

Comparing the features of Fluidworks Onbi to Synthflow AI Voice Agent Platform

Feature
Fluidworks Onbi
Synthflow AI Voice Agent Platform

Capability Features

A/B Playbook Testing
Adaptive Onboarding Paths
AES-256 Encryption
Agent Analytics & Auto Updates
Analytics and Reporting
Assisted Onboarding
Automatic Scalability
Available 24/7
Consistent Quality
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Direct Slack Support
Dynamic Personalization
Email Support
GDPR Compliance
Hands-Free Onboarding
HIPAA Compliance
Human Agent Escalation
Human-like Voice
Human-like Voices
In-App Agent
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Multi-Agent Support
Multilingual Agents
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
On-Premise Deployment
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Demos per ICP
Personalized Interactions
Prebuilt Agent Templates
Real-time Appointment Booking
Real-Time Error Recovery
Scoped API Tokens
Self-Serve Onboarding Wizard
Self-Service Playbook Editor
Send SMS
Send Test Calls
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
TLS 1.3 Encryption
Track Orders
Upload Files
Uptime Guarantee
99.9%
Usage Analytics
Voice + Cursor Synergy
Voice-Only Agent
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
CRM/CDP Integration
Email Integration
Helpdesk Integrations
FreshdeskServiceNowJira
Slack Integration
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Works With Your Stack
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
MAU Limits per Plan
No Free Forever Plan
No Human Setup for Start Plan
Voice-Only on Start Plan

Other Features

SaaS Product Target

Pricing Features

Free Trial
7 day
Free Trial Package
Grow Plan MAU Limit
3000
Grow Plan Price
$499/month (billed yearly)
Monthly Billing
No Add-Ons or Surprise Fees
No Credit Card Required
Pay Per Minute Pricing
$0.08/min
Scale Plan MAU Limit
10000
Scale Plan Price
$999/month (billed yearly)
Start Plan MAU Limit
1000
Starter Plan Price
$82/month (billed yearly)
Yearly Billing Option
Yearly Pricing Discount
3 months free