Fluidworks Onbi vs OpenAI Realtime API

Comparing the features of Fluidworks Onbi to OpenAI Realtime API

Feature
Fluidworks Onbi
OpenAI Realtime API

Capability Features

A/B Playbook Testing
Adaptive Onboarding Paths
AES-256 Encryption
Agent Analytics & Auto Updates
Analytics and Reporting
Assisted Onboarding
Direct Slack Support
Dynamic Personalization
Email Support
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Hands-Free Onboarding
Human and Automated Safety Monitoring
Human-like Voice
In-App Agent
Interruption Handling
Multi-Agent Support
No Training on Data Without Permission
On-Premise Deployment
Personalized Demos per ICP
Playground Access
Prompt Caching Planned
Public Beta
Real-Time Error Recovery
Reference Client Available
Scoped API Tokens
Self-Serve Onboarding Wizard
Self-Service Playbook Editor
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
TLS 1.3 Encryption
Ultra Low Latency
Usage Analytics
Voice + Cursor Synergy
Voice-Only Agent
WebSocket Connection

Integration Features

Agora Integration
Chat Completions API Integration
CRM/CDP Integration
Email Integration
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Slack Integration
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Works With Your Stack

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
MAU Limits per Plan
No Free Forever Plan
No Human Setup for Start Plan
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction
Voice-Only on Start Plan

Other Features

SaaS Product Target

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Free Trial
7 day
Grow Plan MAU Limit
3000
Grow Plan Price
$499/month (billed yearly)
Monthly Billing
No Credit Card Required
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens
Scale Plan MAU Limit
10000
Scale Plan Price
$999/month (billed yearly)
Start Plan MAU Limit
1000
Starter Plan Price
$82/month (billed yearly)
Yearly Billing Option
Yearly Pricing Discount
3 months free