Fireflies.ai vs Synthflow AI Voice Agent Platform

Comparing the features of Fireflies.ai to Synthflow AI Voice Agent Platform

Feature
Fireflies.ai
Synthflow AI Voice Agent Platform

Capability Features

AI Apps Marketplace
200
AI Meeting Minutes
AI Meeting Transcription
AI Q&A (AskFred)
AI Teammate Bot
Automatic Language Detection
Automatic Scalability
Available 24/7
Channels
Comments & Bookmarks
Consistent Quality
Conversation Intelligence Analytics
Speaker Talk-timeAI FiltersSentiment AnalysisTopic Trackers
Create Custom Actions
Create Tickets
Custom Workflow Automation
Customer Data Ownership
Data Managed In-House
Download Meeting Assets
SummaryTranscriptMeeting AudioVideo
Enterprise Security Certifications
SOC 2 Type IIGDPRHIPAA
Expand Summary Notes
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Meeting Search
Multilingual Agents
Multilingual Support
100
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Private Storage
Real-time Appointment Booking
Real-Time Speech Transcription
Send SMS
Send Test Calls
Smart Transcription Accuracy
95%
SOC 2 Compliance
SOC 2 Type II Compliance
Soundbites
Speaker Recognition
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Summary Output Formats
OverviewBullet PointsAction ItemsCustom Notes
Task, Contact, Knowledge Management
Track Orders
Upload Files
Uptime Guarantee
99.9%
Use Case Templates
SalesRecruitingMarketingUser ResearchEngineeringFinanceHealthcareMedia & PodcastingVenture Capital
User Groups
Warm Transfer
Web Content Import
Zero Data Retention Policy

Integration Features

200+ Integrations Supported
200
API Access
API Integrations
ATS Integrations
GreenhouseLeverOthers
Audio/Video File Formats
MP3MP4WAVM4A
Calendar Integrations
Chrome Extension
CRM Integration
SalesforceHubSpotZendesk
Dialer Integrations
AircallRingcentralOther dialers
Fireflies MCP Integration
ClaudeDevinChatGPT
Helpdesk Integrations
FreshdeskServiceNowJira
Meeting Platform Integration
ZoomGoogle MeetMicrosoft TeamsWebex
Mobile Apps
Number of ATS Integrations
1
Number of CRM Integrations
5
Number of Project Management Integrations
9
Project Management Integrations
Slack Integration
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access

Other Features

Fortune 500 Adoption
User Base
500000

Pricing Features

Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min