Fireflies.ai vs Goodcall

Comparing the features of Fireflies.ai to Goodcall

Feature
Fireflies.ai
Goodcall

Capability Features

AI Apps Marketplace
200
AI Meeting Minutes
AI Meeting Transcription
AI Q&A (AskFred)
AI Teammate Bot
Appointment Scheduling
Automated Lead Updating
Automatic Language Detection
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Channels
Comments & Bookmarks
Conditional Call Forwarding Support
Conversation Intelligence Analytics
Speaker Talk-timeAI FiltersSentiment AnalysisTopic Trackers
Custom Agent Skills and Flows
Customer Data Ownership
Customizable Agent Behavior
Dedicated AI Phone Number
Download Meeting Assets
SummaryTranscriptMeeting AudioVideo
Enterprise Security Certifications
SOC 2 Type IIGDPRHIPAA
Expand Summary Notes
GDPR Compliance
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Meeting Search
Multilingual Support
100
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Private Storage
Real-Time Speech Transcription
Self-Service Setup
Smart Transcription Accuracy
95%
SOC 2 Type II Compliance
Soundbites
Speaker Recognition
Summary Output Formats
OverviewBullet PointsAction ItemsCustom Notes
Supports Both SMB and Enterprise
Task, Contact, Knowledge Management
Use Case Templates
SalesRecruitingMarketingUser ResearchEngineeringFinanceHealthcareMedia & PodcastingVenture Capital
User Groups
Zero Data Retention Policy

Integration Features

API Access
ATS Integrations
GreenhouseLeverOthers
Audio/Video File Formats
MP3MP4WAVM4A
Boulevard Integration
Calendar Integrations
Chrome Extension
CRM Integration
Database Integration
Dialer Integrations
AircallRingcentralOther dialers
Fireflies MCP Integration
ClaudeDevinChatGPT
Google Sheets Integration
High Level Integration
Meeting Platform Integration
ZoomGoogle MeetMicrosoft TeamsWebex
Microsoft Dynamics Integration
Microsoft Teams Integration
Mobile Apps
Number of ATS Integrations
1
Number of CRM Integrations
5
Number of Project Management Integrations
9
Project Management Integrations
Service Titan Integration
Slack Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier

Other Features

Fortune 500 Adoption
User Base
500000

Pricing Features

Free Tier
Free Trial Package