Feedback Link vs Feedback Widget

Comparing the features of Feedback Link to Feedback Widget

Feature
Feedback Link
Feedback Widget

Capability Features

API Access
Automatic Email Invites
Brand Customization
Collect Private Feedback
Custom Domain
Custom Widgets
Embedded Widget
Highly Customizable Widgets
Import Online Reviews
FacebookGoogleTrustpilot
Instant Feedback Collection
Invite Collaborators
Multi-language Support
6
Net Promoter Score Calculation
No CSV Export Required
No Platform Branding
One Click Install
Personal Support Info
Premade Widgets
QR Code Access
Remove Branding
Route Complaints
Send Email or Text Requests
SEO Optimized Widgets
Social Proof Widgets
Wall of ProofShowcase NudgeCarousel Slider
Star/Smiley Rating
Unlimited Survey Questions
Unlimited Views and Answers
User-Friendly Analytics
Video Responses
Widget and API Access (Pro)
Works on All Devices

Integration Features

Developer API
Full API Integration
Touchpoint Channels
LinkSend InvitesWebsiteIn-personIn-storeSignaturesPackagingReceipts and invoicesPacking slips
Web Widget Integration
Website Integration
Zapier Integration

Limitation Features

Max Video Duration
10min
No Mention of Export Formats
No Mention of Third-Party Integrations
Widget Only (Free Plan)

Other Features

Beta Available

Pricing Features

Business Locations Engage
5
Business Locations Learn
1
Business Locations Soar
30
Custom Pricing
Contact sales
Email Invites Engage
5000
Email Invites Learn
500
Email Invites Soar
100000
Feedback Responses Learn
200
Free Tier
Free Trial Period
Month-to-month Billing
No Hidden Fees
No Subscription
One-Time Payment
Plan Engage Price
$69/mo
Plan Learn Price
$19/mo
Plan Soar Price
$329/mo
Pro Price
$49
Pro Tier
Single Payment for Lifetime Access
SMS Credits Engage
1000
SMS Credits Learn
50
SMS Credits Soar
10000
Social Proof Widgets Engage
10
Social Proof Widgets Learn
2
Social Proof Widgets Soar
Unlimited
Unlimited Responses Soar/Engage
Video Streaming Pricing
2,000 minutes - $14/mo10,000 minutes - $59/mo25,000 minutes - $139/mo
Widget Pageviews Learn
1000
Widget Pageviews Soar/Engage
Unlimited