Dowork.ai vs OpenAI Realtime API

Comparing the features of Dowork.ai to OpenAI Realtime API

Feature
Dowork.ai
OpenAI Realtime API

Capability Features

24/7 Lead Qualification
Analytics and Reporting
Call Recordings
Call Transcription
Customizable Voice Agents
Dedicated Support
Email Support
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Interruption Handling
LLM-based Voice AI
Manual QA Not Required
Multi-language Support
EnglishSpanish
No coding required
No contact center needed
No Training on Data Without Permission
Playground Access
Prompt Caching Planned
Public Beta
Reference Client Available
Scalable Infrastructure
Secure and FCC Compliant
Six Preset Voices
6
Smart Call Routing
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supported Language List
EnglishSpanish
Supports Text and Audio Inputs
TextAudio
Ultra Low Latency
WebSocket Connection
White-label Customization
Workspace Management

Integration Features

Agora Integration
Call Tracking Integration
Chat Completions API Integration
Lead Management Integration
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Free Tier
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Enterprise Plan
Custom pricing
No commitment required
No revenue sharing
Pay-as-you-go Pricing
$0.11 per minute
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens