Docmonster vs CX Assist

Comparing the features of Docmonster to CX Assist

Feature
Docmonster
CX Assist

Capability Features

Analytics & Insights
API Model Support
Not specified
Auto-Assign to Human
Brand Tone Training
Code Debugging Assistant
Custom Bot Colors
Custom Check Intervals
Custom Code Examples
Dashboard Analytics
Domain Exclusion
Draft Mode
Embed with Code
Three lines of code
File Upload
Gmail Label Exclusion
Human Escalation
Integration Support
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Popular SaaS API Demos
Regular Updates
Sent Email Training
Subscription Cancellation
Test AI Agent
Training Resources Available
Website URL Training

Integration Features

Embed on Website
File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Upload File Formats

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Demo Only for SaaS APIs
Document Upload Limit
20
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Credit System
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Credit Card Needed
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99