DialX for Business vs OpenAI Realtime API

Comparing the features of DialX for Business to OpenAI Realtime API

Feature
DialX for Business
OpenAI Realtime API

Capability Features

24/7 Support
Appointment Booking
Custom Solutions
Customer Inquiries Handling
Enterprise Privacy Commitment
Expanded Model Support Planned
Fast Setup
Setup in under 15 minutes
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Industry Adaptability
Any business type
Interruption Handling
No Technical Expertise Required
No Training on Data Without Permission
Playground Access
Prompt Caching Planned
Public Beta
Receptionist Automation
Reference Client Available
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Ultra Low Latency
WebSocket Connection

Integration Features

Agora Integration
Chat Completions API Integration
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Other Features

Businesses Using Product
20

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Free Trial Package
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens