DataPulse vs Canonical Voice AI Monitor

Comparing the features of DataPulse to Canonical Voice AI Monitor

Feature
DataPulse
Canonical Voice AI Monitor

Capability Features

Agent Response Time Metrics
Time to First SpeechMaxMinMeanMedian
Call Duration Distribution
Call Journey Stages
GreetingProduct Inquiry HandlingOffer Further AssistanceClose CallObjective metAppointment SchedulingMiscellaneous Inquiry HandlingObjective not met
Call Path Analysis
Cross Device Tracking
Data Ownership
Device Type Analytics
Duration Percentile Analysis
Easy Setup
Failure Category Detection
Caller IdentificationUnsupported LanguageCustomer HostilityUser refused to confirm identityIncorrect caller identityAssistant did not speak SpanishAssistant did not speak FrenchVerbal Aggression
Geolocation Analytics
Lightweight Script
No Cookies Set
Objective Detection
Objective metObjective not met
Page View Analytics
Privacy Friendly
Real-time Alerts
Real-time Analytics
Sad Path Analysis
Script Size
1.1
Signal to Noise Ratio
Successful Path Anomalies Detection
Supported User Roles
AssistantUser
Team Support
Time Bucket Monitoring
Traffic Source Report
User Collaboration
Visitor Count
Visualizations and Dashboards

Integration Features

Integration Information
Not specified

Limitation Features

Free Tier Limit Type
Call recording time
No Export Features Mentioned
No Integration List
No Pricing Plans Yet
No Public API Mentioned
Professional Plan Limit Type
Call recording minutes

Other Features

Google Analytics Alternative
Public Beta

Pricing Features

Enterprise Plan Price
Custom
Enterprise Plan Recording Limit
Unlimited
Free Tier
$0
Free Tier Recording Limit
4
Future Paid Plans
Pricing Plans
FreeProfessionalEnterprise
Professional Plan Price
$0.025/min
Professional Plan Recording Limit
50000