CX Assist vs Zenen AI

Comparing the features of CX Assist to Zenen AI

Feature
CX Assist
Zenen AI

Capability Features

Analytics & Insights
Auto-Assign to Human
Book Summaries
Brainstorming
Brand Tone Training
Custom Check Intervals
Domain Exclusion
Draft Mode
Entertainment Features
Extensive General Knowledge
Gmail Label Exclusion
Human Escalation
Human-like Voice Conversations
Idea Generation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Multilingual Understanding
No Web Search Reliance
On-demand Poems and Stories
Persona Options
GeneralistSalesSupport
Phishing Protection
Polite and Friendly Conversation
Private Conversations
Regular Updates
Sent Email Training
Session Reset Privacy
Training Resources Available
Voice Context Understanding
Website URL Training
Writing Assistance

Integration Features

File Format Support
PDFDocTXTCSV
No API Integration Listed
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Do Not Trust Knowledge
Does Not Solve Complex Logic Problems
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Limited Up-to-Date Information
Max Volume Limit
50000
No CRM Integration
Not Always Factually Accurate
One Email Account per CXassist Account
Personal Account Email Limit
5000
Primary Language English
English

Other Features

Beta Program Available
Compliance with Google API Policy
Early Access

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
No Pricing Information
Not Specified
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99