CX Assist vs Voilà AI Assistant

Comparing the features of CX Assist to Voilà AI Assistant

Feature
CX Assist
Voilà AI Assistant

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Chat with Docs and Images
Chat with Websites, Documents, PDFs, Pictures, URLs
Collaboration
Content Summarization
Custom Check Intervals
Custom Prompts
Domain Exclusion
Draft and Improve Emails
Draft Mode
Expert Prompt Library
File Export Options
Gmail Label Exclusion
GPT-5 Support
Human Escalation
Image Generation
Instant Answers
Instant Email Reply
Keyword-Based Ignore Lists
Language Tools
Fix spellingGrammar correctionRewriteTranslateParaphraseSummarize
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Privacy Protection
GDPR CompliantCCPA ReadyConversations not stored
Reads Webpages and URLs
Regular Updates
Research with Reliable Sources
Sent Email Training
Supported Content Types
Ad CampaignsLanding Page CopyBlog PostsResumesDomain NamesLinkedIn PostsEmail RepliesCover LettersProject CharterAd Campaign StrategySocial Media ContentCase StudiesMarketing CampaignsProduct DescriptionsTargeted Ad CopyVideo ScriptsRecruiting EmailsSEO ContentCustomer TestimonialsUser GuidesEssaysRelease NotesBusiness CasesNewslettersJob DescriptionsMarket Research Reports
Training Resources Available
Website URL Training
Works on Any Website
YouTube Transcript Support

Integration Features

APIs and Plugins
Browser Extensions
Desktop App Availability
File Format Support
PDFDocTXTCSV
Mobile App
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported Platform
WindowsMaciOSAndroidBrowser Extension
Works in Any App

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Data Not Used for Training
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
Free Trial Period
No Credit Card for Free Plan
Pricing Plans
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Quota or Usage Limits
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99