CX Assist vs Swiftnotes AI

Comparing the features of CX Assist to Swiftnotes AI

Feature
CX Assist
Swiftnotes AI

Capability Features

Analytics & Insights
Auto-Assign to Human
Brand Tone Training
Custom Check Intervals
Deep Research
Domain Exclusion
Draft Mode
Generate AI Notes
Gmail Label Exclusion
Human Escalation
Keyword-Based Ignore Lists
Multilingual Support
Over 50 languages
Persona Options
GeneralistSalesSupport
Phishing Protection
Regular Updates
Sample Notes
PodcastHistory LessonScience Interview
Sent Email Training
TLDR Summaries
Training Resources Available
URL Mode
Video Note Categories
PodcastHistory LessonScience Interview
Website URL Training

Integration Features

Chrome Extension Integration
File Format Support
PDFDocTXTCSV
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
YouTube Integration

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Sign-In Required

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99