CX Assist vs Shy Editor

Comparing the features of CX Assist to Shy Editor

Feature
CX Assist
Shy Editor

Capability Features

AI Assistant
AI Image Generator
Analytics & Insights
Auto-Assign to Human
Basic Export Format
txt
Bibliographies and Citations
APAMLAChicagoHarvardIEEE
Brand Tone Training
Content Sharing
Custom Check Intervals
Customize AI Writing Style
Deep Research Mode
Detailed Stats and Goals
Distraction-Free Experience
Domain Exclusion
Draft Mode
Early Access
Export Formats
markdownpdfdocx
File Library
Gmail Label Exclusion
Human Escalation
Inbuilt Grammar Checker
Intelligent Search
Keyword-Based Ignore Lists
Knowledge Base
Markdown Support
Multilingual Support
Over 50 languages
Notes
Organizational Tools
tagslabelsfile structuresmart search
Persona Options
GeneralistSalesSupport
Phishing Protection
Priority Email Support
Regular Updates
Sent Email Training
Smart Feedback
Themes Available
12
Training Resources Available
Unlimited Projects
Version Control
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Online Platform
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Supported File Formats
txtpdfdocxmarkdown

Limitation Features

Advanced Features Require Subscription
AI Credits Limit (Basic)
20
Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Export Format Limitation (Basic)
txt
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
One Email Account per CXassist Account
Personal Account Email Limit
5000
Storage Limit (Basic)
100MB

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
AI Assistant Credits (Basic)
20
AI Assistant Credits (Pro)
500
Cancel Any Time
Custom Plans Available
File Storage (Basic)
100MB
File Storage (Pro)
5GB
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
$10/month
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99